How do you start the conversation?

To read our latest newsletter online click here or see below.

There is much written about the need to start the conversation. For patients and families, the why matters most.
“To get the care I want.”
“To have a say in my care.”
“To be treated with dignity.”
Once people understand why the conversation is important to their future care, the what and how are easier.

“Whenever we use the Conversation Game within a session on ACP the trainees give positive feedback, often stating that it puts it into context and offers an opportunity for excellent interactive learning.”
-GP Commissioner

What’s The Conversation Game?

The Conversation Game helps to facilitate exploring patient wishes and values.This deck of 36 cards provide an easy way to think and talk about what’s important if you were to become seriously ill. Each card has a single phrase on them in large print, based on research of patients and carers facing the end of life and the key things that would matter most to them.

Used now by thousands of health and social care professionals, educators and in each of our facilitated training and community engagement processes, the research based* Conversation Game is the one tool that assists the public, staff and communities to start the conversation. It is nearly impossible to see the phrases on the cards and not have an opinion, a reaction, a response-all of which are conversation starters.

Developed originally by a group of hospice and palliative care organisations in the US, to assist people in starting (ACP) conversations.They have been reviewed and amended by the Lancaster University End of Life Care Observatory Peer Educators, and used in the nationally endorsed Conversations for Life public health pilot, and now are being used by staff across health and social care in the UK and abroad. Most recently, a study reported patient’s preferred the use of the Conversation Game Cards to a list approach of statements of wishes: J Clin Oncol 33, 2015 (suppl 29S; abstr 44)

You’ve spoken. We’ve listened.
We hope to help as many educators, facilitators and staff add our approach and tools to your toolkit, as part of your own awareness, education or community engagement initiatives in 2016. With requests internationally about the Conversations for Life approach and materials, we have spent the last 6 months re-designing ways we can help support you to achieve the benefits we have seen facilitating more than 2000 staff, 8 communities and hundreds of members of the public to engage in the conversation.

“Years on, I’m still using the tools with patients and families.”-Admiral Nurse

Each newsletter, we will be launching a new product or pack with instructions for use by facilitators, staff or educators internationally.

This newsletter’s special: The Conversation Game
“An FY2 reflected that he identified family was so important to him using the cards but he hardly acknowledged the family involvement of his patients in his work, he vowed to alter his practice to explore further with his patients how much to include family in information and decision making.”-GP Commissioner

“I attended a workshop for Chaplains and had terrific feedback from the use of the cards. Well done.”-PHINE Network
It helped our patient who couldn’t speak have the conversation…

“A patient of ours was severely agitated, yet couldn’t speak due to a trach. Our team couldn’t find a way to help her communicate. I’d been on your course and had the cards with me. I told her that we knew something was bothering her, and we wanted to help her. I showed her the card pack and said, there were phrases on these cards that others found important-concerns, wishes. I left them with her and said if she felt like it, to take a look. No pressure. And they may not speak to her.
Yet if any of these phrases were her concerns, to let us know.

The next day, her daughter was visiting-sitting on the bedside of her mother. There was a single card on the bed between them. “Not to be a burden on my family.” They both wept and hugged. It allowed them to express what they needed to. Her anxiety and agitation dropped significantly afterwards.”
-Acute Trust RN

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